Return to course: 2024 National WBCs of Excellence Program

2024 National WBCs of Excellence Program

Resources

Milestone 1

Milestone 1 Orientation _ Presentation

Milestone 1 Assignment: Customer Experience

Milestone 1 Recording _ June 13, 2024

Milestone 1 Recording _ June 27, 2024 (make-up session)

Milestone 2

Assignment 2: Impact and Evaluation

Milestone 2 Customer Experience _ Presentation

Milestone 2 Recording _ July 11, 2024

Milestone 2 Recording _ July 25, 2024 (make-up session)

Milestone 3

Assignment 3: Strategic Planning & Progress Tracking

Milestone 3 Impact & Evaluation _ Presentation

Milestone 3 Recording _ August 8, 2024

Milestone 4

Milestone 5

Milestone 6

Milestone 7

Milestone 2 Customer Experience _ Presentation

2.-The-Customer-Experience-1 Download